- You will receive regular updates as to progress and will have access to our case tracking system 24 hours a day 7 days a week
- We will return your call or e-mail request for information within 2-3 working hours of receipt
- We will endeavour to meet your timescales whenever possible.
- We will chase your conveyancing matter regularly and will deal with third parties in a timely and professional manner
- We will provide all the information you require, in a clear and understandable manner, minimising legal jargon
- We will provide you with one named contact throughout who will have conduct of your transaction from initial instruction to completion

